January 09, 2006

A chip off the ol' windshield.

Friday, Ktreva and I were driving home from work in my truck when a stone kicked up by another vehicle chipped my windshield. That didn’t piss me off, as much as it annoyed me. I’ve owned a vehicle for 16 years of my life and this was the first time I ever had a stone chip my windshield. I called a local repair place and had it Saturday morning to have it repaired. Since I was having a repair done, it was filed to my auto-insurance whom waived the deductible and paid for the whole thing. Yay comprehensive insurance!

Sunday on the way down to Fritzfest (A post with pictures will be coming later tonight); another car kicked up a stone and chipped my windshield again! Now I’m pissed off. I know it wasn’t intentional, but to go 16 years with out this happening and having it done twice in 3 days is enough to annoy and anger just about anyone.

I called the repair place again and set up another appointment. The receptionist recognized my name and vehicle and said, “Didn’t we just fix your truck on Saturday.” Informing her that they indeed had, I went on to explain what had happened. I’ll give the receptionist credit, she sounded genuinely sorry about the whole situation. I was expecting laughter and some jokes, that’s what I would have done. Not her, she was trying to comfort me and telling me how sorry she was about the whole situation. To say I was a little uncomfortable with her reaction would be an understatement.

Next, I called my insurance and explained what was happening to them. The representative at my agent’s office was having a hard time understanding what was happening. It took 20 minutes of explaining to get her to understand that there will be two claims for the same type of service. Those claims will be coming from the same shop, yet each claim will be a different day. Because the shop is repairing the windshield twice, once for the original nicked windshield and again for a second nicked windshield. I still don’t understand what part of, “A second stone chipped my windshield after I had it originally repaired. I’m going to have the same place fix this one too” was so hard to comprehend.

Hopefully this repair will go as smooth as the last one.

Posted by Contagion in Things that make me go, "GUH?!?!" at January 9, 2006 02:16 PM | TrackBack

Okay, hold on. I'm not sure I understand why you need the same chip fixed twice...

Posted by: someone at January 9, 2006 02:32 PM

Damn it someone they didn't fix the same chip twice.
They reinstalled the chipped windshield.

Man I hate when people don't pay attention.

Posted by: phin at January 9, 2006 03:14 PM

Okay... I got it now. I think.

Windshield chipped. Chipped windshield removed. Contagion injured by flying chip. Chipped windshield re-installed. Got it. Thanks, phin.

Now I'm hungry for Frito's...

Posted by: someone at January 9, 2006 03:51 PM

Yeah, smooth until you get the next insurance bill.....

Posted by: caltechgirl at January 9, 2006 07:52 PM

We hit a deer the day before new years eve. Try filling out an accident report for hitting a deer.
They want you to explain what happened at the accident. Duh! a deer ran in front of my van & I hit it. enough said. If you can't understand that you need go back to school.

Posted by: Red at January 9, 2006 09:25 PM