January 28, 2008

Ingrates

What the hell is wrong with people these days? When I was growing up, my father told me that if you get paid to do a job, you do your best at it no matter what. Iím trying to install that sense of work ethic into my boys. It just doesnít seem to be like that for most people. Well most people in my company.

Most of the people there want to know what the company is going to do for them if they do their job. Not if they go above or beyond, but just to do what they were hired for and expected to do. They want things like special certificates for meeting standards, or prizes, or food bought for them or in one personís words ďPaid vacations to someplace exoticĒ Yea, I kid you not, they wanted the company to buy them an all expense paid trip to Cancun just for meeting standardsÖ to keep their job. They demand incentives and rewards for doing the minimally required for the job.

In other words, their getting a steady paycheck isnít enough. Now to give you an idea, basic entry for our company is a data-entry position that starts at over $11.35 an hour. With that you get 18 days of Paid Time Off (PTO, which can be used as vacation or sick time), one floating Holiday. Health Insurance, dental, 401K with company match and once a year company bonus if certain goals are met. The insurance while maybe not the best, but still damn good, isnít badly priced starting at $49 a month for family coverage. Sure our coverage used to be better and prices cheaper, but with the cost of health care itís still damn good and a might bit better than most out there. As long as you perform to the standard and donít violate any company policies you will get an annual raise. After five years you get 23 days of PTO, at ten you get 28 days. After five years you have almost 5 weeks of vacation, if you include your floating holiday.

Yet all of that isnít enough. They continuously want more, Heck these are the same benefits I get. The only difference is that I have to pay more for them because Iím at a higher level of pay. Which is hilarious because everyone in that company thinks that management at my level makes some insanely large amount of money, which isnít true. In fact I have employees that make more money than I do. The ones that donít have the potential to make more because they can get overtime, Iím salary. Yet, they donít feel the company is compensating them enough, they want more.

And when they do get more, they donít appreciate it. Due to business needs weíve had a lot of overtime the last three months. Weíve had a lot of people that were coming in on weekends and staying late trying to help us keep up with our customers. The management decided that we were going to do something nice to show appreciation for the employees by cooking breakfast and serving it to them last Saturday. I ran around for two days pricing and buying stuff for breakfast. We served them at their desks Pancakes, Sausages and Orange Juice. Saturday morning I cooked 18 pounds of sausages. I also helped with cooking pancakes. Three weeks in advance we sent out a notice to the employees asking them to fill out an ďorder formĒ so we knew how much to buy.

Right off the bat we started getting complaints. ďWhat, no toppings? Canít you guys get whipped cream and fruit to go on it?Ē ďNo Bacon? Can we have bacon instead?Ē ďCan we have French toast instead?Ē ďIíd rather have waffles.Ē ďCan I get eggs instead?Ē Okay, I can understand some of that, but seriously itís free food. We were doing it because we wanted to do something nice to say ďThank You.Ē We choose what we did because it was going to be the fastest, easiest and less messy meal we could make for almost 200 people.

While we were getting ready to cook a person from another department whoís management did their gratitude breakfast the weekend before was complaining that they didnít come in on that Saturday so he didnít get anything. The individual then made the comment, ďThe supervisors should come in every Saturday and cook them breakfast. Thatís why they make the big bucksĒ The individual was rubbing their thumb and first two fingers together in my peers face when they said it. When my peer asked if they were kidding, the response was, ďNoĒ. Fortunately I didnít witness it because I think that would have made me come unhinged.

Then while we were cooking people were complaining on everything from portion size. Three 4-5 inch pancakes, 2 sausage links and a bottle of Sunny Delight. I know itís not the biggest breakfast but we had a budget and we couldnít go over. We ended up doing so and I fronted some money out of my own pocket to cover the difference. Some complained about the taste, there wasnít enough syrup, not enough butter, too greasy, their sausage wasnít burnt (yes, Iím not kidding. Someone came in and complained that their sausage wasnít burnt.), they didnít get their breakfast as soon as they arrived, etc, etc, etc.

There was a ton more today at work of people complaining. I just started to tune it out so I wouldnít go off on any of the ingrates. Then to make it worse I was in a meeting today where they were talking about the feedback the employees had given on recognition and it was brought up again that multiple employees feel that the management should spend at least $5.00 each week to buy items for their staff. I think that was the last straw for me.

I donít think Iím going to go out of my way to do anything like this again. Iím done, why should I try to do something nice only to get complained at. Itís not worth it.

Posted by Contagion in Tales from the Work Place at January 28, 2008 07:04 PM | TrackBack
Comments

You guys are privileged that they chose to work for you. Surely, you could cater to them better.

Hell... your breakfast sounds like a damn good meal. Bitchin' about free food. *shaking my head*

Posted by: That 1 Guy at January 28, 2008 08:48 PM

Dude, you're a saint.

Speaking of cookouts, are you amenable to coming to Morocco, IN instead of Buffalo range?

Posted by: og at January 28, 2008 09:16 PM

You should hear of some of the things My wife and her fellow supervisors have heard while working at "Sam Still Lives we are not a Cult" USA and doing the whole be nice to your people thing.

Personally I prefer leadership through fear, intimidation and alochol.

Posted by: BloodSpite at January 29, 2008 07:41 AM

Sounds like they thought they were at a Denny's rather than at their desk getting a special treat from the management. Bah.
I'm sure most if not all of them still ate it though even in it's non-perfect form, which I suppose in a way is a form of appreciation even if they didn't come right out and say it.
Hell, it actually sounds good to me - I'm getting hungry reading your post :P

Posted by: Shadoglare at January 29, 2008 08:28 AM

Tell those freaking ingrates to come work in Michigan, where the employees kiss managements ass just to keep their measlely, underpaying jobs with no benefits or extra's.

When the recession hits the rest of the US maybe people will see how good they have it at their jobs.

Posted by: Quality Weenie at January 29, 2008 08:38 AM

You sure hear the bitching and moaning on the IAFF union boys at my fire station. Us lowly part-timers get paid loads less, no benefits, cut hours and NOTHING from the district for doing the same exact job they do. Yet they complain, whine, piss and moan more than anyone I have ever heard of.
You are a saint....

Posted by: P_G_S at January 29, 2008 08:42 AM

I recently entered the office environment and i have to tell you that none of this surprises me.

I work for the State of Indiana right now and it just makes my brain hurt. The staff here spends more time discussing their diets and the activities of their respective cats than they do working.

Let's take right now for example. I am at work and blogging...not because i am lazy or just choosing not to do my job, but because my boss failed to tell me she wouldn't be here today so i came in and have literally no idea what i am supposed to be doing. After making several inquiries with said staff and finding them to be entirely useless i decided to edit the memo i finished last time...again, blog, and head home.

Gotta love efficiency.

Posted by: Sari at January 29, 2008 10:07 AM

You are a SAINT!!! I would've taken the food away from them if they bitched like that. (act like a 3 year old - be treated like a 3 year old!)

Good grief I can't believe people. Well, I can, I just don't want to... *sigh*

Posted by: Teresa at January 29, 2008 03:04 PM

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Posted by: waegh at August 27, 2009 11:50 PM