March 09, 2006

Why I don't use UPS

If UPS leaves a package on you front porch, and it doesn’t belong to you, can you keep it? I’m just wondering because that’s what happened tonight. We got home to find a package sitting on our front porch. Now some of you may not remember the saga I had with UPS where they kept leaving packages on my front porch (that were meant for me) after I had a “signature required” placed on all packages delivered to this address. When I saw that box on the front porch, I about blew my top. Fortunately Ktreva noticed that the package was addressed for another house on the block, before I started making phone calls.

Don’t get me wrong; I called UPS anyway to advise them of their problem. The supervisor who called me back just didn’t seem to care that they delivered it to the wrong house. She didn’t seem to care one bit. In fact she was making excuses as that the reason the guy left it was because there was a different address on the box. If it had my address on it, he wouldn’t have left it there. The whole time she was explaining this to me, I could feel an aneurysm starting. Where in the hell was she coming from with this? How is the fact that they delivered a package to the wrong address better then them leaving a package for me on my porch without a signature?!?!?!

She told me she was going to send a driver out tomorrow to come pick up the package and deliver it. What?! First off they should have sent someone out tonight, they made the mistake, they should correct it that day. I told her that I would deliver the package to the neighbor, as it was just stupid for them to send a driver out to deliver the package for someone that lives on the same block. Then I told her that they, UPS, are lucky that they delivered it to the house of someone as honest as me. There are many people in this world that would have kept the package and not told anyone. She didn’t seem to see what the big deal was.

When I delivered the package to my neighbor, she was pissed. She said that she had been waiting for it all day and had called twice because the tracking number had said it was delivered on the website. That’s right folks, it showed delivered and she didn’t have it. Needless to say I told her the story and she became rather heated. I’m suspecting that UPS is getting another call about this.

I just don’t get it people, but this is why I don’t use UPS for shipping. UPS Sucks!

Posted by Contagion in Compay/Product Reviews. at March 9, 2006 05:22 PM | TrackBack
Comments we me off at anytime Contagion.

I ordered a C.D. from ammmmaazonnn.

They sent it...I recieved it. At the same delivery, however, I recieved a second delivery of a rap-shit cd. The shipping invoice IN the package of the rap-shit cd, clearly did not match the shipping lable on the cd that arrived, but did have the correct addy of the person who ordered it. Ok...fuckups happen, right?

So...I call them......and after a HUGEEEEEEEEEEEE menu of pressing numbers for this that and the other...and 30 minutes later...I get a 'human' to talk to. Kewl...a voice to speak with right? Hehehehe...yeah right. So I tell them of THEIR shipping mistake, and that I'm sure this rap shit eating customer MIGHT be concerned when he does his tracking that THEY will show it as delivered, when in fact he KNOWS he hasn't recieved his crappy cd, and they tell me to just tape the invoice lable found on the inside of the box, on the outside, and take it to the post office..and they will deliver it to the appropriate customer. wit me on dis?

I told them...hey! I ain't the friggin post office and the post office wasn't gonna pay for their screw up, and by gawd neither was I!

So..fer shits and grinz I went to the post office and talked to them...and guess whut? We all got to laugh our asses off at the expense of

Anyway...I might reckon the rap lovin' ass is still wondering where his frikkin tape is and ammmazzzzzzzzon is still tellin' him he recieved it. Christ, he may believe it by now.

BTW...Loved one and I played a rap koot down on that rap shit cd.

Posted by: imp at March 9, 2006 06:48 PM

That happens to me frequently. In fact. UPS "delivered" a package worth $200.00 to my folks. Showed delivered, yet, it never got there. I suspect someone kept the rather nice package and wasn't as honest as you!

Posted by: ododybobo at March 10, 2006 08:12 AM

I'm a FedEx guy myself just for these reasons.

Same situation, same lacksadasial approach to my problem.

Only it was a 372 Air Beam Safe CDMA routers valued at $15k a pop

Fortunately I had argued against using UPS, so when the heads rolled mine wasn't among them, heh

Posted by: BloodSpite at March 10, 2006 09:19 AM

The brown truck that delivers in our neighborhood has super service. He'll ring the bell and wait a few for you to answer, when no signature is required, then wave. Once a package left on the porch for pick up return beared a guest's name. He rang the bell to ensure that this was the package I wanted sent back. The service was above and beyond. I called headquarters to let them know the exceptional service their employee provided. That night at 7 p.m. my door bell rang and there stood the brown guy with a bouquet of flowers and a deep felt appreciation for what I'd done. Shoot he did the work...I just recognize good work.

Posted by: h~ at March 10, 2006 01:42 PM